Engage customers on email, live chat, social media, and more — all from one unified inbox.
Integrate our powerful chat widget directly into your website. Provide instant support, capture leads, and engage with your visitors in real-time, enhancing their experience and driving conversions.
Assign conversations, leave internal notes, and keep your team aligned — without switching tools or losing context.
Brenda uses AI or manual triggers to turn conversations into tasks, making them visible to your clients.
Send Brenda Tasks to your team's tools, like Jira or Linear to let them work where they're most comfortable.
Never miss closing the loop—when a status changes in your project management tool, AI drafts a message to your clients.
See every user message from a client—AI summarizes issues, spots trends, and gives you a clear picture of what's being said.
Track how much clients are saying—volumes over time, top users, busiest channels, and response trends, all in one dashboard.
Pull in client data from tools like invoicing or CRMs—and push conversation insights back to sales, support, or finance.
Create and manage multiple knowledge bases for unique product lines or companies, ensuring relevant information is always at hand.
Seamlessly integrate your knowledge base directly into the chat tool, allowing users to find answers without leaving the conversation.
Provide free seats for content creators within your company to easily maintain and update the knowledge base, keeping information current and accurate.